About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to recommend items and innovations suited to customers’ needs and style. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and sales goals. You also help maintain a clean, organized, and shoppable sales floor, stay informed about products and promotions, support teammates, and contribute to individual and store results. This is a part-time position; part-time colleagues are typically scheduled 12–24 hours per week, with weekend shifts required. Hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to perform the stated physical requirements, including standing, lifting at least 25 pounds, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
  • Ability to meet close-vision, color-vision, depth-perception, and focus-adjustment requirements.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Offer expert beauty advice, conduct product demonstrations, and provide tailored consultations, including makeup application and skincare recommendations.
  • Use product knowledge and awareness of trends to introduce customers to suitable products and innovations.
  • Build and manage customer relationships through follow-up, virtual outreach, and personalized service.
  • Meet and surpass sales goals by delivering exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and keep current through training and vendor education.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Review sales goals, learn about new arrivals and top-selling products, and stay informed about trends and promotions.
  • Support teammates through honesty, care, and collaboration.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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