Seasonal Beauty Advisor - Estee Lauder, Firewheel Town Center
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who helps customers find products suited to their needs and style. You create personalized shopping experiences through product advice, demonstrations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to new products and innovations. The role centers on building lasting customer relationships through personalized service, consistent follow-up, virtual outreach, and clienteling, while meeting sales goals. You also help maintain a clean, organized, and shoppable sales floor, keep displays and pricing current, support merchandise moves, promote loyalty benefits, and collaborate with colleagues to provide excellent customer service.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Ability to perform frequent talking, lifting, moving, standing, reaching, and use of arms and hands.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Offer customers personalized beauty advice, product demonstrations, makeup application, and skincare recommendations.
- Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals and contribute to individual and store results.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Keep informed about new arrivals, best-selling products, trends, promotions, sales events, and vendor education.
- Promote loyalty program benefits, acquire new customers, and open credit accounts.
- Use clienteling tools, point-of-sale technology, and digital tools to promote offers and product launches and support transactions.
- Welcome and engage customers, build relationships, and provide a positive shopping experience.
- Support colleagues through honest, caring, and collaborative teamwork.
- Complete ongoing training and learn from colleagues to improve performance.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off and eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program offering mental health counseling and legal and financial advice.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
