Seasonal Beauty Advisor - Lancome, Imperial Valley
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide product advice and demonstrations, and offer tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to items and innovations suited to their needs and style. You build lasting client relationships by managing and growing a loyal client base through consistent follow-up, virtual outreach, and personalized service. You combine hospitality, product knowledge, and a passion for beauty to exceed customer expectations and achieve sales goals. Daily work also includes preparing and maintaining a clean, organized, shoppable sales floor and counter; staying informed about products, promotions, and trends; supporting colleagues; and delivering a welcoming experience through checkout and loyalty-program engagement.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools, including a cash register and handheld equipment.
- Ability to perform the stated physical requirements, including standing, lifting, moving, reaching, and climbing ladders.
Responsibilities
- Offer customers a warm welcome and create friendly, personal conversations that build customer relationships.
- Provide beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations.
- Educate customers on beauty product benefits and use, and introduce products and innovations suited to their needs and style.
- Build and manage a loyal client base through follow-up, virtual outreach, personalized service, and clienteling tools.
- Achieve sales goals and drive customer loyalty by delivering exceptional service, participating in sales events, and promoting offers and product launches.
- Acquire new customers by opening credit accounts and sharing loyalty-program benefits.
- Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Review sales goals and stay informed about new arrivals, top-selling products, trends, promotions, and product education.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support colleagues through honest, caring collaboration and contribute to individual and store results.
- End customer interactions with a sincere thank-you and ensure customers have what they need.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
