Seasonal Beauty Advisor - Lancome, Imperial Valley
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences that build customer confidence and drive sales. You offer product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and information about new products and trends. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You help keep the counter and sales floor clean, organized, and ready for customers; stay informed about sales goals, new arrivals, top-selling products, trends, and promotions; maintain signage and pricing; and assist with merchandise moves. You provide warm, attentive service, share loyalty program benefits, and work collaboratively with colleagues to support customers and store results. This is a seasonal role. Schedules include weekend shifts, with hours based on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology to perform job functions.
Responsibilities
- Provide personalized beauty consultations, product advice, demonstrations, makeup application, and skincare recommendations.
- Build customer relationships and grow a loyal client base through follow-up, virtual outreach, and personalized service.
- Introduce customers to products and innovations that suit their needs and style, staying current on beauty trends and product knowledge.
- Meet and exceed sales goals by delivering exceptional service and participating in sales events.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Use clienteling tools to promote offers and product launches, and take part in ongoing training and vendor education.
- Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Collaborate with colleagues to serve customers and communities and support individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
