Beauty Advisor - Estee Lauder, Temecula Promenade - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide product demonstrations and tailored consultations that may include makeup application and skincare recommendations, and use product knowledge and awareness of current trends to recommend items suited to their needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. The role also involves maintaining an organized, shoppable counter and sales floor, keeping informed about new products, top sellers, trends, and promotions, and collaborating with colleagues to support customers and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Provide personalized beauty consultations by building customer relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
- Offer expert beauty advice, product demonstrations, and tailored makeup and skincare recommendations.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, clienteling tools, and personalized service.
- Meet and surpass daily sales goals and contribute to individual and store results.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Stay informed about new arrivals, top-selling items, beauty trends, promotions, product launches, and product knowledge through ongoing training and vendor education.
- Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Participate in sales events and promote offers and product launches.
- Provide welcoming, attentive service, ensure customers have what they need, and thank them sincerely.
- Support colleagues through honesty, care, and collaboration.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
