Seasonal Beauty Advisor - Lancome, Patrick Henry

Macy's•Newport News, VA
•$15 - $22•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You offer advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You stay current on products, innovations, and beauty trends, introduce customers to items suited to their needs and style, and build lasting client relationships through follow-up, virtual outreach, and personalized service. You help customers feel confident and cared for while working toward sales goals. Daily work includes preparing the sales floor, learning about new products and promotions, engaging customers, maintaining a clean and shoppable counter and sales floor, updating signage and pricing, and assisting with merchandise moves. You also promote loyalty benefits, support teammates, and continually develop your skills to contribute to individual and store results. The role requires flexible availability, including days, evenings, weekends, and holidays. The posting identifies the position as seasonal and requires at least one year of customer service or selling experience.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to process transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Provide personalized beauty experiences by building customer relationships, uncovering needs, demonstrating product application, and explaining the benefits and use of beauty products.
  • Offer beauty advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
  • Stay current on products, launches, innovations, trends, promotions, and sales events.
  • Grow and manage a loyal client base through consistent follow-up, virtual outreach, clienteling tools, and personalized service.
  • Meet and surpass daily sales goals and contribute to individual and store results.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
  • Promote loyalty program benefits and acquire new customers by opening credit accounts.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Support colleagues through honesty, care, and collaboration.
  • Maintain dependable attendance and punctuality.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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