Seasonal Beauty Advisor - Lancome, Patrick Henry
About The Position
The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role involves educating customers, offering product advice and demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. The advisor stays current on beauty products, trends, and innovations, and builds lasting customer relationships through follow-up, virtual outreach, and personalized service. Colleagues prepare the sales floor by keeping it clean, organized, and ready for customers; reviewing sales goals, new arrivals, best-selling items, trends, and promotions; and maintaining the counter, signage, and pricing. They provide warm, personal service, grow client loyalty, meet sales goals, promote loyalty benefits, and support teammates. Schedules include weekend shifts, with hours dependent on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers to perform job functions and process transactions.
- Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders; stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare advice.
- Build and manage customer relationships through follow-up, virtual outreach, and personalized service.
- Stay informed about products, new arrivals, innovations, trends, promotions, and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Meet and exceed daily sales goals through exceptional customer service.
- Acquire new customers by opening credit accounts and communicating loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and build client loyalty.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Collaborate with teammates and support store and individual results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
