Beauty Advisor - MAC, Rockaway Town Square - Part Time
About The Position
The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role involves advising customers, demonstrating products, providing tailored consultations that may include makeup application and skincare recommendations, and staying current on beauty products, innovations, and trends. The advisor builds and manages lasting client relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and achieving sales goals. The position also contributes to a welcoming and well-maintained sales floor by preparing the space, maintaining the counter and merchandise presentation, refreshing signage and pricing, and assisting with merchandise moves. Beauty Advisors promote loyalty benefits, support colleagues, participate in sales activities, and use point-of-sale technology and digital tools to improve the shopping experience. This is a part-time position; schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to deliver personalized beauty experiences, build customer relationships, demonstrate product application, and educate customers about beauty products.
- Ability to drive sales and client loyalty while maintaining an organized and shoppable space.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Uncover customer needs and provide personalized beauty consultations, product recommendations, demonstrations, and education on product use and benefits.
- Provide makeup application and skincare recommendations as appropriate.
- Stay informed about products, new arrivals, best sellers, trends, promotions, product launches, and vendor education.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, personalized service, and clienteling tools.
- Meet and surpass daily sales goals and contribute to individual and store results.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Promote loyalty program benefits, participate in sales events, and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support colleagues through honesty, care, and collaboration.
- Provide a strong customer-service close, ensure customers have what they need, and thank them sincerely.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
