Retail Sales Associate, Rockaway Town Square - Part Time

Macy's • Rockaway, NJ

5d • Onsite

About The Position

Macy’s is hiring a part-time Retail Sales Associate to create welcoming, memorable shopping experiences through personalized service, product knowledge, and effective selling. The role involves understanding customers’ needs, recommending products and services, building customer relationships, and working toward sales goals. Associates also help keep the sales floor and fitting rooms clean, organized, and inviting, and support signage, pricing, and merchandise moves. The job requires working collaboratively with colleagues and adapting to changing priorities. Schedules depend on business needs and colleague availability; part-time colleagues are typically scheduled 12–24 hours per week, and all schedules include weekend shifts.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Ability to meet daily sales goal challenges.
• Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Welcome customers and create friendly, personalized interactions that build trust and customer relationships.
• Understand customer needs and recommend appropriate products and services.
• Achieve sales goals through customer engagement and effective selling behaviors.
• Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
• Collaborate with and support colleagues to serve customers and achieve individual and store results.
• Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed