Seasonal Sales Associate - Rockaway Town Square

PACSUN•Rockaway Township, NJ

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, and provides customers with an engaging, positive, and authentic shopping experience. The role executes tasks and initiatives assigned by the leadership team and contributes positively to the store team. Associates support sales and operational goals, stay informed about financial priorities, participate in store contests and events, and carry out digital sales strategies such as ship-from-store and BOPIS. They also maintain company visual standards, store organization and cleanliness, and compliance with company, safety, and loss-prevention policies. This is a part-time position requiring availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods. Physical requirements include lifting and moving items, standing or sitting for extended periods, climbing ladders as needed, and moving around sales-floor, stockroom, and office areas.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; frequently sit, stand, walk, use hands to finger, handle, or feel, and reach, twist, or squat.
  • Ability to maneuver around sales-floor, stockroom, and office areas.
  • Close vision, distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while remaining aware of product value and promotions.
  • Handle customer situations according to policy, attempt to resolve issues positively, and involve leadership with escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
  • Report Loss Prevention violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Represent the PacSun brand through passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by consistently exhibiting core value behaviors.
  • Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.
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