Seasonal Retail Sales and Recovery Associate, Rockaway Town Square

Macy's • Rockaway, NJ

1d

About The Position

As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly, high-quality service while supporting your team in achieving sales goals.

Daily work includes preparing the sales floor, reviewing goals, new arrivals, top sellers, and promotions, and engaging customers with a warm welcome and personal conversation. You maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You share Loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and continually seek to improve and learn from each other.

The position requires flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week.

Requirements

• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
• Be comfortable using electronic devices.
• Be able to talk, lift, move constantly, stand, and reach with arms and hands.
• Stand for at least two consecutive hours and lift at least 25 pounds.
• Stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level, are required.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Maintain merchandise displays and keep the sales floor clean, organized, and customer-ready.
• Tidy fitting rooms and recover the sales floor throughout the day.
• Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
• Welcome customers and create friendly, personal conversations that encourage them to return.
• Update signs and pricing and support merchandise moves as needed.
• Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
• Support coworkers through honesty, care, and collaboration.
• Work toward sales goals and learn from colleagues to improve individual and store results.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed