Seasonal Retail Sales Associate, Rockaway Town Square
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect customers with suitable products and services. Through product knowledge and customer engagement on the sales floor and in fitting rooms, you build trust, meet sales targets, and encourage loyalty. The role also involves maintaining a clean, organized, inviting shopping space and supporting the team in delivering memorable customer experiences. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers in friendly conversations, maintain shoppable merchandise displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules/procedures in English.
- Ability and willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal interactions that build customer relationships.
- Understand customers’ needs and offer personalized product and service recommendations.
- Work toward sales goals through customer engagement and effective selling behaviors.
- Review sales goals and keep informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, prepared, and inviting for customers.
- Merchandise new receipts and maintain a shoppable space.
- Process damages, testers, and select merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits and ensure customers have what they need before leaving.
- Collaborate with colleagues and support one another to serve customers and communities.
- Use register and handheld technology to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
