Retail Sales Associate, Rockaway Town Square - Part Time

Macy's•Rockaway Township, NJ
•$16 - $20

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge and customer engagement on the sales floor and in fitting rooms, you build trust, meet sales targets, and inspire customer loyalty. The role also involves maintaining a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling products, and staying informed about trends and promotions. They welcome customers and create personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits and provide customers with a thoughtful closing experience. Team members collaborate with honesty and care, work toward individual and store results, and continually learn and improve. This is a part-time position, typically scheduled for 12–24 hours per week, with hours dependent on business needs and colleague availability. All schedules include weekend shifts. The role requires flexible availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide warm, personalized customer service and product recommendations.
  • Engage customers, build relationships, and use smart selling behaviors to achieve sales goals.
  • Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Maintain clean, organized, and shoppable sales floors and fitting rooms.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits and ensure customers have what they need before concluding each interaction.
  • Collaborate with colleagues to support customers and store results.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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