Beauty Advisor - Clinique, Castleton - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences by offering product expertise, demonstrations, tailored consultations, makeup application, and skincare recommendations. You stay current on products, innovations, and trends, build lasting customer relationships through follow-up and virtual outreach, and work to exceed customer expectations and sales goals. The role combines genuine hospitality, product knowledge, and a passion for beauty. You help customers feel confident and cared for while supporting a clean, organized, shoppable sales floor and collaborating with colleagues to deliver strong customer and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders; stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Build customer relationships and deliver personalized beauty experiences by identifying needs, demonstrating product application, and explaining product benefits and use.
- Provide beauty advice, product demonstrations, makeup application, and skincare recommendations.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Drive sales and client loyalty, meet and surpass daily sales goals, and participate in sales events.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Stay informed about new arrivals, top-selling items, trends, promotions, product launches, and beauty products through training and vendor education.
- Promote loyalty program benefits and acquire new customers by opening credit accounts.
- Use clienteling tools, point-of-sale technology, and digital tools to promote offers and streamline transactions.
- Provide warm, attentive customer service and support colleagues through honesty, care, and collaboration.
- Review sales goals and help deliver individual and store results.
- Thank customers and ensure they have what they need before they leave.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
