Clinique Beauty Advisor - Full Time

Belk•Williamsburg, VA

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The advisor builds customer loyalty through personalized consultations, clienteling tools, and relevant product recommendations; supports promotions and customer outreach; and uses selling tools and digital devices to provide an omnichannel experience. The role also includes maintaining product knowledge and beauty artistry, merchandising and replenishing products, upholding visual and hygiene standards, contributing to a positive store culture, and supporting store fulfillment, operations, and asset protection.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Maintenance of all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership, demonstrate accountability and initiative, and work toward store objectives and personal and store key metrics.
  • Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations tailored to client needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience, including communicating confidently about inventory, assortment, and product details.
  • Use training tools and brand resources, and embrace feedback, to build product knowledge, suggestive selling behaviors, artistry skills, and knowledge of industry tips and beauty trends.
  • Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and support selling and store operations by assisting with other assigned tasks.
  • Support store fulfillment and asset protection in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.
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