Clinique Beauty Advisor - Full Time

Belk•Christiansburg, VA

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, product recommendations, and knowledgeable support. The role also supports promotions, events, outreach, omnichannel selling, merchandising, replenishment, beauty hygiene, store fulfillment, asset protection, and general store operations. Advisors contribute to a positive store culture, adapt to changing circumstances, and continuously develop product knowledge and artistry skills.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Comfort with and enjoyment of assisting customers with makeup application and skincare services.
Maintenance of all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses where required by applicable state and local regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Deliver excellent customer service through personalized consultations, clienteling tools, and product recommendations tailored to customer needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools and brand resources, embrace feedback, and develop product knowledge, suggestive selling behaviors, artistry skills, and awareness of beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection initiatives by executing omnichannel and operations processes accurately and efficiently, maintaining product protection standards, and following safety guidelines.