About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship building, product applications, and customized recommendations. The role requires enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, full-time position. Advisors use selling tools and digital devices to support a seamless omnichannel experience, build product and industry knowledge, maintain merchandising and hygiene standards, and support store operations, fulfillment, and asset protection. Additional duties, responsibilities, and qualifications may apply.

Requirements

  • Dedication to customer service and drive to achieve store objectives.
  • Skills and experience to perform the role, along with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed approach and ability to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Must maintain required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses required by applicable state and local regulatory boards.

Responsibilities

  • Achieve store objectives and personal and store key metrics through ownership, accountability, and initiative.
  • Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations tailored to customer needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience and communicate available inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and knowledge of beauty trends and industry tips.
  • Encourage repeat customer interactions as a knowledgeable and trusted resource.
  • Timely merchandise and replenish products, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
  • Adapt to changing circumstances and assist with other selling and store-operation tasks as assigned.
  • Support store fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
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