Clinique Beauty Advisor - Full Time

Belk•Wilkesboro, NC

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The advisor builds customer loyalty through personalized consultations, clienteling tools, product recommendations, promotions, events, and outreach. They use selling tools and digital devices to support an omnichannel experience, develop product and industry knowledge, and encourage repeat customer interactions. The role also includes merchandising and replenishment, maintaining visual and hygiene standards, contributing to a positive team culture, and supporting fulfillment, operations, asset protection, and safety processes. The advisor must be able to work flexibly according to business needs, including nights, weekends, and holidays. The role requires moving throughout store areas, assisting customers, reaching and bending, and lifting, carrying, and moving at least 40 pounds. Comfort assisting customers with makeup application and skincare services is required. Required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses, must be maintained.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Comfort and enjoyment assisting customers with makeup application and skincare services.
Maintain all required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, personalized consultations, and product recommendations to build customer loyalty.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to deliver a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and knowledge of industry tips and beauty trends.
Encourage repeat customer interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly and maintain visual merchandising, signing, and beauty hygiene standards in alignment with vendor and company directives.
Contribute to a positive store culture by building teammate connections, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and support selling and store operations with other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.