Clinique Beauty Advisor - Full Time

Belk•Christiansburg, VA

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship-building, product applications, and customized recommendations. The role calls for genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, and product recommendations; supports promotions, events, and customer outreach; and provides an omnichannel experience using selling tools and digital devices. The role also includes building product knowledge and artistry skills, merchandising and replenishing products, maintaining visual merchandising, signing, and hygiene standards, contributing to a positive store culture, and supporting fulfillment, operations, asset protection, and safety initiatives.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Strong communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Maintenance of all required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses when required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
  • Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
  • Deliver excellent service, personalized consultations, and product recommendations to build customer loyalty and meet client needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience and communicate available inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to build product knowledge, suggestive selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
  • Encourage repeat client interactions as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and support selling and store operations with other assigned tasks.
  • Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
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