Clinique Beauty Advisor - Full Time

Belk•Williamsburg, VA

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, client relationship-building, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, product recommendations, and knowledgeable guidance. The role also supports store objectives, promotions, special events, omnichannel experiences, merchandising, replenishment, store fulfillment, asset protection, and a positive team culture. Associates must maintain any professional licenses and certifications required by applicable state and local regulations. The posting notes that duties and qualifications may not be all-inclusive.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed, able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Comfort and enjoyment in assisting customers with makeup application and skincare services.
Maintain professional licenses and certifications required by applicable state and local regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent customer service, personalized consultations, clienteling, and product recommendations tailored to customer needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and discuss inventory, assortment, and product details.
Use training and brand resources and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and knowledge of industry tips and beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection by accurately and efficiently completing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
Assist customers with makeup application and skincare services.
Maintain required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.