About The Position

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service, building client relationships, performing product applications, and offering customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, full-time position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling, product recommendations, promotions, special events, and customer outreach. They use selling tools and digital devices to provide a seamless omnichannel experience, maintain product knowledge and artistry skills, and serve as a trusted resource for returning clients. The role also supports merchandising, replenishment, store fulfillment, asset protection, and general store operations while contributing to a positive team culture.

Requirements

  • Dedication to customer service and drive to achieve store objectives.
  • Skills and experience to perform the role, along with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort and enjoyment in assisting customers with makeup application and skincare services.
  • Maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership and initiative in achieving store objectives and personal and store key metrics.
  • Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
  • Deliver excellent service, personalized consultations, clienteling, and product recommendations to build customer loyalty.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide an omnichannel experience and communicate available inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and knowledge of beauty trends.
  • Encourage repeat client interactions as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner, and maintain visual merchandising, signing, and beauty hygiene standards according to vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
  • Adapt to changing circumstances and support selling and store operations with other assigned tasks.
  • Support store fulfillment and asset protection by accurately and efficiently completing omni and operations processes, maintaining product protection standards, and following safety guidelines.
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