Seasonal Beauty Advisor - Lancome, Wellington Green

Macy's • Wellington, FL

1d • Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a beauty expert who creates personalized shopping experiences, builds customer confidence, and drives sales. The role includes providing beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. Advisors use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. They build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals.

Colleagues prepare for the day by reviewing sales goals, learning about arrivals, top sellers, trends, and promotions, and keeping the sales floor clean and organized. They welcome and engage customers, maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves. They share loyalty program benefits, support teammates, and work to achieve individual and store results. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers.
• Ability to perform the essential physical requirements of the position, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology to perform job functions and process register transactions.

Responsibilities

• Build customer relationships and provide personalized beauty experiences by identifying customer needs, demonstrating product application, and explaining beauty products and their benefits.
• Provide expert beauty advice and tailored consultations, including makeup application and skincare recommendations.
• Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Achieve sales goals by delivering exceptional customer service and staying informed about products, trends, and promotions.
• Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Support teammates through honest, caring, and collaborative service.
• Meet attendance and punctuality expectations and work required weekend shifts.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed