Seasonal Beauty Advisor - Lancome, Wellington Green
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences by offering product guidance, demonstrations, tailored consultations, makeup application, and skincare recommendations. You stay current on products and trends, introduce customers to relevant items and innovations, and build lasting client relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You help keep the counter and sales floor clean, organized, and shoppable; maintain signage and pricing; and assist with merchandise moves. You share loyalty program benefits, support customers through checkout, and collaborate with colleagues to serve customers and communities. You review goals, learn about new arrivals, promotions, and top-selling items, and continue developing your product knowledge through training and vendor education. The role requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts and depend on business needs and colleague availability. Macy’s describes this opening as seasonal. At least one year of customer service or selling experience is required.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
- Ability to process register transactions.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide personalized beauty experiences by building customer relationships and identifying customer needs.
- Demonstrate product application and educate customers about beauty product benefits and use.
- Offer beauty advice and tailored consultations, including makeup application and skincare recommendations.
- Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
- Drive sales and client loyalty by maintaining an organized, shoppable space, promoting offers and product launches, participating in sales events, and staying informed about products and trends.
- Meet and surpass daily sales goals through exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves.
- Review sales goals and learn about new arrivals, top-selling items, current trends, and promotions.
- Collaborate with colleagues to support customers and communities.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
