Beach Market Barista

Reefhouse Resort & Marina•Key Largo, FL

About The Position

The Beach Market Barista is a full-time hospitality and restaurant position responsible for preparing and selling coffee drinks and providing world-class service at the Beach Market Cafe. The role also involves serving food and beverages, assisting customers with menu choices, processing payments, stocking supplies and retail products, and maintaining a clean, safe, and organized work environment.

Responsibilities

Prepare and sell coffee drinks according to prescribed recipes and techniques, including espresso, café latte, and cappuccino.
Receive and process customer food and beverage orders through the POS system and handle payments.
Order, receive, and stock supplies and retail products.
Prepare and serve beverages, from simple to elaborate.
Prepare and serve food items such as soups, sandwiches, and pastries.
Answer customers’ questions about menu choices and promote and recommend menu options.
Maintain inventory and equipment by cleaning, troubleshooting, and scheduling repairs.
Respond to orders, questions, concerns, and complaints politely and efficiently.
Handle cash and credit card payments accurately and follow appropriate cash-handling procedures.
Serve customers quickly and efficiently and demonstrate a thorough understanding of menu offerings.
Observe relevant health and safety standards and keep the work environment sanitary and organized.
Evaluate and modify processes to improve efficiency and service quality.
Work to attract new customers and expand the menu.
Perform other duties and tasks as assigned or determined by management or supervisors, and work with a sense of urgency.
Follow safety and sanitation practices defined in the safety program and report accidents to management.
Adhere to company policies and procedures established in the Staff Member Handbook.