Beach Market Barista

Reefhouse Resort & Marina•Key Largo, FL

About The Position

The Beach Market Barista is a full-time hospitality and restaurant position at the Beach Market Cafe in Florida. The role is responsible for preparing and selling coffee drinks and providing world-class service. The barista also prepares and serves other beverages and food items, processes customer orders and payments, and helps maintain inventory, equipment, and a clean, organized work environment. The position requires following health, safety, sanitation, cash-handling, and company procedures.

Responsibilities

Prepare and sell coffee drinks, following prescribed recipes and preparation techniques for drinks such as espresso, cafe latte, and cappuccino.
Receive and process payments for customer food and beverage orders through the POS system.
Order, receive, and stock supplies and retail products.
Prepare and serve beverages, from simple to elaborate.
Prepare and serve food items such as soups, sandwiches, and pastries.
Answer customers’ questions about menu choices and promote and recommend menu options.
Maintain inventory and equipment by cleaning, troubleshooting, and scheduling repairs.
Respond to orders, questions, concerns, and complaints politely and efficiently.
Handle cash and credit card payments accurately and follow appropriate cash-handling procedures.
Serve customers quickly and efficiently and demonstrate a thorough understanding of menu offerings.
Observe relevant health and safety standards and keep the work environment sanitary and organized.
Evaluate and modify processes to improve efficiency and quality of service.
Work to attract new customers and expand the menu.
Perform other duties and tasks as assigned or determined by management or supervisors, while moving with a sense of urgency.
Use safety and sanitation practices defined in the safety program and report accidents to management.
Adhere to company policies and procedures established in the Staff Member Handbook.