BDC Sales Agent - Toyota of Anaheim

Group 1 Automotive, Inc.•Anaheim, CA

About The Position

Toyota of Anaheim, part of Group 1 Automotive, is seeking an experienced Internet/BDC Sales Professional to work in a fast-paced, high-volume dealership. The role focuses on helping customers find vehicles, managing internet leads and inbound inquiries, and turning sales opportunities into appointments and sales. Compensation is $20.00 per hour plus bonuses. The successful candidate is enthusiastic, accountable, competitive, self-motivated, organized, and effective both independently and as part of a team. Group 1 provides tools, training, and support. Applicants must pass pre-employment background, motor vehicle record (MVR), and drug testing requirements.

Requirements

Previous automotive sales, Internet, or BDC experience.
Strong phone and communication skills.
Outstanding customer service mindset.
Ability to multitask and manage a busy workload.
Proven follow-up skills and attention to detail.
Goal-oriented, with a strong desire to succeed.

Nice To Haves

Experience with eLeads CRM.
Experience with Roadster Digital Retailing.
Experience with Dealer Daily.
Experience with Podium.
Experience desking cash, finance, and lease transactions.
Bilingual skills; Spanish is preferred but not required.
Strong organizational and time-management skills.
Team-first attitude and positive energy.

Responsibilities

Deliver an exceptional customer experience from the first interaction through the final sale.
Manage internet leads and inbound inquiries professionally and efficiently.
Make 100 or more outbound phone calls daily to engage customers and generate appointments.
Follow up with customers consistently by phone, email, and text.
Maintain knowledge of Toyota vehicles and current programs.
Stay organized and multitask effectively in a high-volume environment.
Work with management and sales teams to maximize opportunities.