BDC Sales Agent
About The Position
Hunter Auto Group is seeking a full-time, on-site BDC (Business Development Center) Sales Agent to support its dealership team. The role is suited to an energetic, customer-focused person who enjoys connecting with people in a fast-paced environment. Experience in customer service, retail, hospitality, call centers, or sales is relevant; automotive experience is a plus but is not required, and training is available for a candidate with strong communication skills, motivation, and a positive attitude. The BDC Sales Agent creates first impressions, generates sales opportunities, and supports the showroom team by connecting online inquiries with in-store visits. The position involves communicating across phone, text, email, and internet leads, providing information about vehicles, and coordinating customer appointments. Hunter Automotive Group describes itself as a family-owned and operated business serving western North Carolina for over 85 years, with a people-first culture and a mission to improve the quality of life for its employees, customers, and community.
Requirements
- Customer service or sales experience; candidates from retail, hospitality, call center, or similar backgrounds are encouraged to apply.
- Strong communication and active listening skills.
- Confident, polished, and friendly phone presence.
- Ability to multitask in a fast-paced, customer-focused environment.
- Organized, dependable, and team-oriented mindset.
- Basic computer skills and ability to quickly learn CRM systems.
- High school diploma or equivalent.
Nice To Haves
- Internet sales, automotive BDC, or dealership experience is preferred but not required.
- Automotive experience is a plus but not required.
Responsibilities
- Respond promptly to inbound and outbound internet leads, phone calls, texts, and emails.
- Engage customers professionally and in a friendly manner to understand their needs and goals.
- Provide clear, accurate information about vehicle availability, features, and next steps.
- Schedule, confirm, and coordinate sales appointments with the showroom team.
- Follow up consistently to build trust and long-term customer relationships.
- Stay informed about dealership inventory, incentives, and automotive market trends.
- Deliver outstanding customer service across all communication channels.
Benefits
- Health insurance
- Dental and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Wellness Program
- Employee discounts on vehicles, service, parts, and accessories
- Professional growth and advancement opportunities
- Positive and supportive team environment
- Referral bonus program
- Employee appreciation events
- Closed Sundays
- Strong community involvement and a people-first culture
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
