BDC Sales Agent
About The Position
Hunter Auto Group is seeking a full-time, on-site BDC (Business Development Center) Sales Agent to join its dealership team. The role creates first impressions, generates sales opportunities, and supports the showroom team by connecting online inquiries with in-store visits. The agent provides an exceptional customer experience from the first interaction and communicates with customers through phone, text, email, and internet leads. Automotive experience is a plus but is not required; training is available for a candidate with strong communication skills, motivation, and a positive attitude. Hunter Automotive Group is a family-owned and operated business serving western North Carolina for over 85 years. Its mission is to improve the quality of life for its employees, customers, and community, and its culture emphasizes honesty, continuous improvement, strong work ethic, and a positive attitude.
Requirements
- Customer service or sales experience; retail, hospitality, call center, or similar backgrounds are encouraged to apply.
- Strong communication and active listening skills.
- Confident, polished, and friendly phone presence.
- Ability to multitask in a fast-paced, customer-focused environment.
- Organized, dependable, and team-oriented mindset.
- Basic computer skills and ability to quickly learn CRM systems.
- High school diploma or equivalent.
Nice To Haves
- Internet sales, automotive BDC, or dealership experience is preferred but not required.
- Automotive experience is a plus but not required.
Responsibilities
- Respond promptly to inbound and outbound internet leads, phone calls, texts, and emails.
- Engage customers professionally and in a friendly manner to understand their needs and goals.
- Provide clear, accurate information about vehicle availability, features, and next steps.
- Schedule, confirm, and coordinate sales appointments with the showroom team.
- Follow up consistently to build trust and long-term customer relationships.
- Stay informed about dealership inventory, incentives, and automotive market trends.
- Deliver outstanding customer service across all communication channels.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off and holidays
- 401(k) with company match
- Wellness program
- Employee discounts on vehicles, service, parts, and accessories
- Professional growth and advancement opportunities
- Positive and supportive team environment
- Referral bonus program
- Employee appreciation events
- Closed Sundays
- Strong community involvement and a people-first culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
