Internet Sales (BDC) Agent
Berman Auto Group•Lincolnwood, IL
About The Position
The Internet Sales BDC Agent at Berman Kia in Lincolnwood, Illinois, responds to inbound sales and service inquiries, contacts potential customers, schedules appointments, and supports customer satisfaction and dealership sales goals. The position pays $45,000+ through a base salary plus commission. The schedule is Monday through Saturday, with Sundays and one set weekday off.
Requirements
- Previous BDC experience is required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Proficiency with computer systems and CRM software.
Nice To Haves
- Bilingual proficiency in English and Spanish is highly preferred.
Responsibilities
- Respond promptly to inbound sales and service inquiries by phone and email.
- Make outbound calls to potential customers to generate interest and set appointments.
- Schedule and confirm sales and service appointments.
- Follow up with customers to ensure satisfaction and address concerns.
- Maintain and update customer information in the CRM system.
- Work collaboratively with the sales team to achieve dealership goals.
- Provide excellent customer service to enhance the customer experience.
- Track and report sales activities and performance metrics.
Benefits
- Competitive PTO policy.
- Multiple low-cost medical insurance options.
- Low-cost dental, vision, and life insurance options.
- Short-term and long-term disability coverage.
- 401(k).
- Automotive service and sales discounts.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
