BDC Representative
Rod Baker Ford SLS•Plainfield, IL
•Onsite
About The Position
We are currently seeking an energetic and professional Customer Care / BDC representative who will be responsible for handling our phone and internet leads with top notch customer service. You will join a growing Business Development team in a highly collaborative and upbeat environment.
Requirements
- Confident and professional phone manner
- Dedicated, driven individuals with a strong work ethic
- Must be highly motivated to succeed
- Excellent organization and follow up skills
- All applicants must pass pre-employment testing which includes a background check, clean driving record, and drug testing in order to qualify for employment.
Nice To Haves
- Call center, sales, and/or collections experience is preferred
- Previous dealership and Automotive CRM experience is a plus.
Responsibilities
- Handle all internet and phone inquiries in a timely manner
- Scheduling sales appointments
- Utilize CRM and lead management tools to manage sales inquiry flow and update our sales customer records
- Follow up with existing and potential sales customers with a goal of maximizing every sales opportunity
- Achieve targeted sales goals
- Collaborate with New and Used Sales to ensure an exceptional experience for our customers
- Participation in fun onsite and offsite events
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
