Bay Host (Server)
About The Position
Topgolf is hiring a Bay Host (Server) to welcome Players to their bays and help create an enjoyable, memorable experience. The role involves learning why Players are visiting, explaining Topgolf offerings, recommending food, beverages, and games, and using thoughtful suggestive selling to enhance visits and drive sales. Bay Hosts take orders quickly and accurately, maintain clean and organized bay areas, clear tables, refill drinks, and ensure Players have what they need. Bay Hosts work closely with fellow Playmakers, maintain a strong T-line presence, assist with bay setup, and help resolve concerns. They follow safety and sanitation standards and uphold Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring. This is an active, high-volume role requiring extended periods on foot and the ability to lift and carry items up to 50 pounds. Applicants must be of legal age to serve alcohol where required by law.
Requirements
- Positive attitude.
- Team-oriented mindset.
- Strong focus on providing an excellent Player experience.
- Ability to stay calm and thrive in a popular, high-volume environment.
- Previous experience serving alcoholic and non-alcoholic beverages in a restaurant, hospitality, or entertainment setting.
- Must be of legal age to serve alcohol where required by law.
- Ability to lift and carry items up to 50 pounds and perform lifting, bending, stooping, and carrying.
- Ability to remain on foot for most of the day and walk throughout the shift.
- Ability to perform varied physical tasks and maintain pace during long shifts in a high-volume environment.
Responsibilities
- Welcome Players to their bays with energy and enthusiasm, learn about their visit, and explain Topgolf offerings.
- Recommend food, beverages, and gaming options tailored to Players’ visits, using suggestive selling to enhance their experience and drive sales.
- Provide food and beverage recommendations and take orders quickly and accurately.
- Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space.
- Remain readily available with a strong T-line presence and work seamlessly with fellow Playmakers.
- Assist with setting up bays and resolving Player concerns.
- Follow safety and sanitation standards and help keep bays clean and safe.
- Demonstrate Topgolf’s values: Fun, One Team, Excellence, Courage, and Caring.
Benefits
- Competitive hourly wages and tips for certain positions.
- Health, dental, and vision benefits for eligible employees.
- 401(k) with a team member match for eligible employees.
- Free mental well-being platform for eligible employees.
- Free game play.
- Discounted food and retail items.
- Weekly Playmaker meals.
- Career growth opportunities and promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
