Bay Host

Topgolf • Miami Gardens, FL

3d

About The Position

Topgolf is hiring a fun-loving, dedicated Bay Host to help create an exceptional experience for Players in a fast-paced, collaborative entertainment environment. Bay Hosts welcome Players, learn about the purpose of their visit, introduce Topgolf offerings, and recommend food, beverages, and games suited to their needs. They take orders accurately and promptly, keep bays clean and organized, and work closely with fellow Playmakers to support a smooth, enjoyable visit. The role includes maintaining a strong T-line presence, setting up bays, addressing concerns, and following safety and sanitation standards. Candidates must be of legal age to serve alcohol where required by law. The work is physically active and involves being on one’s feet for most of the day, moving between tasks, and lifting and carrying items weighing up to 50 pounds.

Requirements

• Positive attitude and a team-oriented mindset.
• Strong focus on delivering an excellent Player experience.
• Ability to remain calm and thrive in a popular, high-volume environment.
• Previous experience serving alcoholic and non-alcoholic beverages in a restaurant, hospitality, or entertainment setting.
• Must be of legal age to serve alcohol where required by law.
• Ability to lift and move items up to 50 pounds, including bending, stooping, and carrying.
• Ability to remain on one’s feet for most of the day, walk throughout the shift, and perform varied physical tasks.
• Ability to maintain pace and endurance during long shifts in a high-volume work environment.

Responsibilities

• Welcome Players to their bays with energy and enthusiasm, learn why they are visiting, and explain Topgolf offerings.
• Recommend food, beverages, and gaming options tailored to Players’ visits, using suggestive selling to drive sales.
• Provide food and beverage recommendations and take orders quickly and accurately.
• Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space.
• Maintain a strong T-line presence and collaborate with fellow Playmakers to deliver a positive Player experience.
• Set up bays and help resolve Player concerns.
• Follow safety and sanitation standards and help keep bays clean and safe.
• Demonstrate Topgolf’s core values: Fun, One Team, Excellence, Courage, and Caring.

Benefits

• Competitive hourly wages; tips are available for certain positions.
• Health insurance, dental insurance, and vision insurance for eligible team members.
• 401(k) with team member match for eligible team members.
• Free mental well-being platform for eligible team members.
• Free game play.
• Discounted food and retail items.
• Weekly Playmaker meals.
• Career growth opportunities and promotion from within.
• Playful work environment.
• Free play and half-price food.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed