Bay host
About The Position
The Bay Host welcomes Players to their bays, learns why they are visiting, introduces Topgolf offerings, and helps create an enjoyable experience. The role includes recommending food, beverages, and gaming options; taking orders quickly and accurately; and keeping bay areas clean, organized, and welcoming. Bay Hosts work closely with other Playmakers, maintain a strong T-line presence, help set up bays, and address Player concerns. They follow safety and sanitation standards and embody Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring. This is an active, high-volume role requiring frequent movement and the ability to lift and carry items weighing up to 50 pounds. The employee must be of legal age to serve alcohol where required by law.
Requirements
- Positive attitude, teamwork, and a strong focus on Players’ experience.
- Ability to remain calm and effective in a busy, high-volume environment.
- Previous experience serving alcoholic and non-alcoholic beverages in a restaurant, hospitality, or entertainment setting.
- Ability to lift and move items up to 50 pounds, including lifting, bending, stooping, and carrying.
- Ability to remain on one’s feet for most of the day, walk throughout the shift, and perform varied physical tasks.
- Ability to maintain pace and endurance during long shifts in a high-volume work environment.
- Must be of legal age to serve alcohol where required by law.
Responsibilities
- Welcome Players to their bays with energy and enthusiasm, learn about their visit, and explain Topgolf offerings.
- Recommend food, beverage, and gaming options suited to Players’ visits, using thoughtful suggestive selling.
- Provide food and beverage recommendations and take orders quickly and accurately.
- Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space.
- Remain readily available with a strong T-line presence and coordinate with other Playmakers.
- Help set up bays and resolve Player concerns.
- Follow safety and sanitation standards and help keep bays clean and safe.
- Demonstrate Topgolf’s values: Fun, One Team, Excellence, Courage, and Caring.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with team member match
- Free mental well-being platform
- Free game play
- Discounted food and retail items
- Weekly Playmaker meals
- Career growth and promotion opportunities
- Competitive hourly wages
- Tips available for certain positions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
