Bay Host
About The Position
The Bay Host welcomes guests to the bays, shares information about Topgolf offerings, and helps create a positive and memorable guest experience. The role includes taking and delivering food and beverage orders, assisting guests with bay setup and Topgolf technology, and keeping bay areas clean and organized. Bay Hosts respond professionally to guest questions and concerns, collaborate with team members, and comply with safety and health regulations. The position demonstrates Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring. The listed pay range is $3.89 per hour and is tip eligible.
Requirements
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and strong organizational skills.
- Must be of legal age to serve alcohol where required by law.
- Availability to work evenings, weekends, and holidays.
Nice To Haves
- Previous customer service experience in a hospitality or restaurant setting is preferred.
Responsibilities
- Greet and welcome guests to the bays and provide information about Topgolf offerings.
- Take and deliver food and beverage orders in a timely and accurate manner.
- Maintain clean and organized bay areas, including clearing tables and picking up golf balls.
- Assist guests with bay setup and explain how to use Topgolf technology.
- Handle guest inquiries and resolve issues or concerns professionally.
- Collaborate with other staff members to create a positive and memorable guest experience.
- Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
- Comply with safety and health regulations.
Benefits
- Free play and half-price food.
- Health insurance for qualifying team members.
- Dental insurance for qualifying team members.
- Vision insurance for qualifying team members.
- 401(k) team member match for qualifying team members.
- Free mental well-being platform for qualifying team members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
