Bay host

Topgolf•St. Louis, MO
•Onsite

About The Position

The Bay Host welcomes Players to their bays with energy and enthusiasm, learns about the purpose of their visit, explains Topgolf offerings, and helps create an unforgettable experience. The role recommends food, beverages, and gaming options suited to each visit and uses thoughtful suggestive selling to drive sales. The Bay Host provides food and beverage recommendations, takes orders quickly and accurately, and keeps bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space. The role maintains a strong T-line presence and works with fellow Playmakers to set up bays, resolve concerns, and deliver a smooth Player experience. It also follows safety and sanitation standards and supports a clean, safe environment while demonstrating Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring. This is an active, high-volume role involving extended periods on one’s feet, walking, lifting and moving items up to 50 pounds, bending, stooping, and carrying. Applicants must be of legal age to serve alcohol where required by law.

Requirements

  • Positive attitude and a one-team mentality.
  • Strong focus on providing an excellent Player experience.
  • Ability to remain calm and effective in a popular, high-volume environment.
  • Previous experience serving alcoholic and non-alcoholic beverages in a restaurant, hospitality, or entertainment setting.
  • Must be of legal age to serve alcohol where required by law.
  • Ability to lift and move items up to 50 pounds and perform lifting, bending, stooping, and carrying.
  • Ability to spend most of the day on one’s feet, walk throughout the shift, and sustain physical activity and pace in a high-volume environment.

Responsibilities

  • Welcome Players to their bays with energy and enthusiasm, learn why they are visiting, and explain Topgolf offerings.
  • Recommend food, beverage, and gaming options tailored to Players’ visits and use suggestive selling to drive sales.
  • Provide food and beverage recommendations and take orders quickly and accurately.
  • Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space.
  • Maintain a strong T-line presence and work with fellow Playmakers to set up bays and resolve concerns.
  • Follow safety and sanitation standards and help keep bays clean and safe.
  • Demonstrate Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring.

Benefits

  • Competitive hourly wages; tips are available for certain positions.
  • Health, dental, and vision benefits for those who qualify.
  • 401(k) with a team member or Playmaker match for those who qualify.
  • Free mental well-being platform for those who qualify.
  • Free game play.
  • Discounted food and retail items; the posting also specifies half-price food.
  • Weekly Playmaker meals.
  • Flexible day, night, and weekend shifts, with options for part-time and full-time seekers.
  • Career growth opportunities and promotion from within.
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