Bay Host
About The Position
The Bay Host welcomes Players to their bays with energy and enthusiasm, learns about the reason for their visit, introduces them to Topgolf offerings, and helps create an enjoyable experience. The role includes recommending food, beverages, and gaming options, taking orders accurately, and keeping bay areas clean, organized, and welcoming by clearing tables and refilling drinks. Bay Hosts maintain a strong T-line presence, collaborate with fellow Playmakers, help set up bays, and resolve concerns with a smile. They follow safety and sanitation standards and embody Topgolf’s core values of Fun, One Team, Excellence, Courage, and Caring. This is an active, high-volume role requiring extended periods on your feet and frequent movement. Team members may lift and carry items weighing up to 50 pounds and need to be comfortable bending and stooping. Applicants must be of legal age to serve alcohol where required by law.
Requirements
- Positive attitude and a one-team mentality.
- Focus on delivering an excellent Player experience.
- Ability to remain calm and effective in a popular, high-volume environment.
- Previous experience serving alcoholic and non-alcoholic drinks in a restaurant, hospitality, or entertainment setting.
- Must be of legal age to serve alcohol where required by law.
- Ability to lift and carry items up to 50 pounds, bend, and stoop.
- Ability to be on one’s feet for most of the day and perform varied physical tasks throughout a shift.
Responsibilities
- Welcome Players to their bays and help set the stage for an enjoyable visit.
- Recommend food, beverages, and gaming options tailored to Players’ visits, using thoughtful suggestive selling.
- Provide food and beverage recommendations and take orders quickly and accurately.
- Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space.
- Maintain a strong T-line presence and work with fellow Playmakers to deliver a positive Player experience.
- Help set up bays and resolve Player concerns.
- Follow safety and sanitation standards and help keep bays clean and safe.
- Demonstrate Topgolf’s values of Fun, One Team, Excellence, Courage, and Caring.
Benefits
- Competitive hourly wages; tips are available for certain positions.
- Health, dental, and vision benefits for eligible team members.
- 401(k) team member match for eligible team members.
- Free mental well-being platform for eligible team members.
- Free game play.
- Discounted food and retail items.
- Weekly Playmaker meals.
- Career growth and promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
