Bay Host

Topgolf • Providence, RI

5d

About The Position

The Bay Host welcomes guests to the bays, explains Topgolf offerings, and supports a positive guest experience. The role includes taking and delivering food and beverage orders, maintaining clean and organized bay areas, helping guests set up their bays and use Topgolf technology, and professionally handling questions or concerns. Bay Hosts collaborate with team members, demonstrate Topgolf’s Core Values, and comply with safety and health regulations.

Requirements

• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Nice To Haves

• Previous customer service experience in a hospitality or restaurant setting.

Responsibilities

• Greet and welcome guests to the bays and provide information about Topgolf offerings.
• Take and deliver food and beverage orders accurately and promptly.
• Keep bay areas clean and organized, including clearing tables and picking up golf balls.
• Assist guests with bay setup and explain how to use Topgolf technology.
• Respond to guest inquiries and resolve issues or concerns professionally.
• Collaborate with staff to create a positive and memorable guest experience.
• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations.

Benefits

• Free play.
• Half-price food.
• Health benefits for qualifying team members.
• Dental benefits for qualifying team members.
• Vision benefits for qualifying team members.
• 401(k) team member match for qualifying team members.
• Free mental well-being platform for qualifying team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed