Field Battery Technician - Austin, TX

The Raymond Corporation•Austin, TX

14h•Onsite

About The Position

The Battery Service Technician maintains, services, and supports batteries and related equipment at customer locations in a timely and cost-effective manner. The role involves installing, inspecting, maintaining, and repairing customer battery equipment while following established procedures and maintaining positive customer relationships. The position is hourly and non-exempt. A physical exam and uniforms, including steel-toe shoes, are required. Good attendance and timely arrival are essential functions of the position.

Requirements

High school diploma.
Good mechanical aptitude and ability, basic knowledge of industrial electricity, and good customer relations skills.
Self-starter with creative problem-solving ability.
Ability to read schematics, diagrams, operations manuals, and manufacturers’ specifications and follow instructions.
Must maintain an acceptable driving record.
Must be willing to work overtime or weekends and may be on 24/7 call.
Good attendance and timely arrival each day.
Must be able to push, pull, and lift up to 100 pounds occasionally and exert 200 ft-lbs of torque on tools.
Must be able to stand for prolonged periods and frequently bend, stoop, and kneel; climb ladders and work on elevated platforms, including at heights of 15 to 30 feet on a regular basis.
Must be able to handle and grasp hand tools, power and air tools, fasteners, and other small parts while repairing or maintaining equipment.
Must be able to work in cramped spaces and awkward positions and tolerate exposure to chemicals, variable temperatures, loud noise, and occasionally inadequate lighting.
Physical exam required.
Must wear a uniform, including steel-toe shoes.

Nice To Haves

Technical school certificate or associate degree.
Forklift, automotive, diesel, or related industrial, aviation, or military experience.

Responsibilities

Pick up and deliver batteries and chargers; install new batteries, chargers, and related equipment.
Travel to customer sites to diagnose, troubleshoot, and repair battery equipment according to established guidelines and procedures while maintaining positive customer relations.
Perform scheduled preventive maintenance on assigned equipment at customer facilities, following established procedures and cost guidelines.
Complete required paperwork and time records accurately and follow MobileTech procedures as directed by management.
Account for parts, materials, tools, and consumables used.
Drive and work safely in accordance with company and customer safety policies and procedures.
Develop and maintain effective working relationships with customers and coworkers.
Keep the van clean, serviceable, and fully stocked, and maintain its interior equipment, storage devices, service manuals, and related documents.
Attend meetings, training classes, and other company activities as required.
Maintain uniforms and a neat, professional appearance.
Immediately report accidents, injuries, safety violations, and unsafe working conditions.
Maintain an adequate set of personal tools as required by the supervisor.
Perform additional responsibilities as assigned by management.
Follow company policies and procedures, including OSHA, DOT Hazmat, warranty, safety, and environmental requirements.
Work with all departments and employees to ensure quality customer service.