Bartender - Indian Springs Casino

Terrible's•Indian Springs, NV

About The Position

The Bartender drives retail sales and extends hospitality through prompt, courteous service to guests. The role is responsible for delivering an exceptional guest experience, maintaining guest satisfaction, and helping attract new guests. The Bartender knows and suggestively sells the menu, understands and demonstrates operational standards, policies, and procedures, and provides personalized guest recognition and service. The position also ensures food and beverages meet standards before being served, follows Health Department guidelines and alcohol regulations, and assists team members as needed.

Requirements

  • High school diploma or equivalent.
  • Excellent customer service skills and a commitment to 100% customer satisfaction.
  • Demonstrate honesty and integrity inside and outside the workplace.
  • Ability to lift up to 45 pounds.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to attain a Non-Gaming Card.
  • Valid Alcohol Awareness Card.
  • Valid Health Card.
  • Ability to read and interpret English-language documents, including safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to read and communicate verbally in English; written English communication skills may also be required.
  • Ability to apply commonsense understanding to carry out written, oral, or diagrammed instructions and to address problems involving several concrete variables in standardized situations.

Nice To Haves

  • Two to three years of bartending experience, preferably in a fast-paced, high-volume tavern.

Responsibilities

  • Provide exceptional guest service and take responsibility for overall guest satisfaction.
  • Focus on the guest experience and provide personalized service that caters to each guest’s needs.
  • Ensure food and beverages are prepared to standard before serving guests.
  • Meet Health Department and alcohol regulations and maintain applicable standards.
  • Follow department policies for pouring and serving alcohol.
  • Assist team members when needed.
  • Perform other responsibilities assigned within the scope of the job description.
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