Host - Springs - The Artesian Casino

Traditions Hospitality Group•Sulphur, OK

10d•$12 - $14•Onsite

About The Position

The Host is the first point of contact for guests, providing a warm welcome and helping ensure a smooth dining experience. The role requires a friendly demeanor, strong organization, and attention to detail to set a positive tone for each visit. Hosts work in a restaurant environment and coordinate with servers and management to support efficient guest service. Training, mentorship, and opportunities for professional growth are offered.

Requirements

Must be at least 16 years old; some locations or positions may require employees to be 18 or older due to operational or regulatory requirements.
Must pass a background check.
Must be able to obtain a Gaming License, if applicable.
Flexible schedule, including evenings, weekends, and holidays.
Strong interpersonal and communication skills.
Ability to multitask and work efficiently in a fast-paced environment.
Positive attitude and willingness to learn.
Must maintain a presentable appearance and clean uniforms.
Ability to stand and work in a restaurant environment for extended periods.
Ability to lift and carry up to 30 pounds.

Nice To Haves

Previous experience in a customer service or hospitality role is preferred but not required.

Responsibilities

Greet guests warmly and seat them promptly, accounting for server sections and reservations.
Manage the waitlist, provide accurate wait times, and update guests on their status.
Answer phone calls and assist with reservations, inquiries, and special requests.
Keep the host stand and lobby clean and organized.
Coordinate with servers and management to support a smooth transition from seating to service.
Bus and reset tables as needed to support guest flow.
Provide friendly and attentive service throughout guests’ dining experiences.
Follow safety and sanitation guidelines to maintain a clean and safe environment.