Bartender | The Sporting Club

Omni Hotels & Spas•Boston, MA

About The Position

The Restaurant Bartender at The Sporting Club delivers excellent guest service by supporting servers in providing personalized service, anticipating guest needs, and fulfilling requests. The Bartender must understand the cocktail and beverage menus, prepare drinks requested by guests, and serve drinks directly or through service staff. The hourly rate is $33.41 plus commission. The role maintains service standards and complies with hotel standards, local laws, and health, safety, and sanitation requirements. It includes preparing for health department and Ecosure inspections, maintaining beverage knowledge, completing assigned bar-area side work, and helping set up and break down bar areas. The Bartender also responds appropriately to guest complaints, shares knowledge of hotel offerings and nearby attractions, helps control food and beverage quantities, and checks identification when required. The position requires a positive, professional demeanor and the ability to engage guests, provide warm and personalized service, and manage multiple priorities in a fast-paced environment. The Bartender must be able to work a variety of shifts, including weekends and holidays.

Requirements

Hands-on food and beverage knowledge and a comprehensive working knowledge of the hospitality business.
Strong knowledge of mixology, beverage garnishes, and beverage service, including liquor, beer, and wine.
Ability to maintain a positive and professional demeanor and composure.
Proven ability to engage guests at all levels.
Passion for warm, engaging, and personalized service.
Ability to work a variety of shifts, including weekends and holidays.
Ability to work in a fast-paced environment and handle multiple priorities.
Computer literacy, including payroll systems, Micros, and POS systems.
Serve Safe certification.
Unexpired TIPs certification.

Nice To Haves

Relevant bartending experience in a large convention hotel is strongly preferred.

Responsibilities

Maintain and refine service standards.
Ensure compliance with hotel standards and local laws.
Comply with health, safety, and sanitation standards and prepare for health department and Ecosure inspections.
Maintain knowledge of alcoholic beverages and all food and beverage menu items.
Complete assigned side work, including cleaning bar and beverage equipment, bar seats, guest areas, walls, floors, and the assigned work area.
Provide positive guest service and respond to complaints with appropriate actions to encourage dissatisfied guests to return.
Maintain knowledge of hotel offerings and nearby attractions, entertainment, and theaters.
Help control food and beverage quantities by avoiding over- or under-preparing.
Assist with the setup and breakdown of bar areas.
Check identification for proof of age when required.
Perform other duties required by management.
Prepare requested drinks and serve guests directly or through service staff while supporting personalized service and anticipating guest needs.