Bartender at Bacchus Pub

Hotel Baxter, a Noble House Hotel•Bozeman, MT

About The Position

The Hotel Baxter, a historic Bozeman landmark and part of Noble House Hotels & Resorts, is seeking a Bartender for Bacchus Pub, a high-volume, full-service restaurant. The pub values quality service and hospitality and aims to foster a warm, caring, intelligent, and fun atmosphere. The bartender engages with guests, leads on the floor, creates craft-cocktail recipes, prepares alcoholic beverages, assists servers with recommendations, takes orders, serves food and beverages, and helps ensure an excellent food and guest experience. The role also handles billing and payment processing. The position requires attention to customer needs and quality, effective sales and communication skills, adaptability, good judgment, and the ability to work efficiently in a fast-paced environment. Bartenders may assist and direct other team members, take initiative, and work overtime when needed. The Hotel Baxter offers on-demand pay and team member, family, and friend discounts on lodging and restaurants within Noble House Hotels & Resorts. The employer describes itself as an equal opportunity workplace and employer committed to an inclusive environment where team members can succeed based on their qualifications, experience, abilities, and job performance.

Requirements

Ability to assess customer needs and priorities while maintaining high quality standards.
Ability to use sales techniques and persuasive communication to upsell products and services.
Ability to anticipate and meet the needs of multiple guests, assess customer satisfaction, and balance bar guests’ needs with those of guests served by wait staff.
Practical knowledge of industry customer service standards.
Ability to communicate professionally and clearly with guests, vendors, coworkers, and management, understand instructions and written company memorandums, and ask for further direction when needed.
Ability to adapt to different guest and coworker personalities while maintaining focus and supporting a team-oriented environment.
Ability to recognize and appropriately resolve problems using good judgment, tact, initiative, and company policies and procedures.
Time-management and organizational skills to work efficiently in a fast-paced environment and respect others’ time.
Ability to direct others, such as bar backs and bussers, to maximize efficiency and teamwork.
Initiative to take action, collaborate with team members, and develop results-focused ideas.
Flexibility to work overtime when needed and assist with others’ workload.

Responsibilities

Use sales techniques to increase revenue from alcohol and the full-service bar menu.
Prepare alcoholic beverages for guests and servers.
Serve food in the bar.
Control inventory of alcohol and bar supplies.
Maintain the cleanliness and organization of the bar.
Stock alcohol and bar supplies.
Improve the bar menu and drink recipes.
Prepare drink garnishes.
Monitor guests for safe alcohol consumption and help limit problems and liability.
Verify guests meet legal age requirements.
Complete bar orders and cash and credit card transactions.
Balance cash receipts at the end of each shift.
Run cash reports.
Complete side duties as required, including polishing silverware, setting up the restaurant, and filling condiments.
Engage with guests and lead on the floor.
Assist servers with recommendations and help ensure excellent food quality and guest experience.
Handle billing and payment processing.