Bartender- HVRW

Hotel Valencia Corp • San Antonio, TX

1d • Onsite

About The Position

Hotel Valencia Riverwalk, part of Valencia Collection, is seeking a friendly and professional Bartender to join its Food and Beverage team. The Bartender serves guests in the bar and lounge, prepares high-quality alcoholic and non-alcoholic beverages, and helps create a welcoming atmosphere that enhances the guest experience. The role includes taking and entering orders, processing payments, maintaining the bar, and providing personalized service while following hotel standards and applicable alcohol-service laws.

The Bartender collaborates with hotel departments and team members, uses hotel communication platforms and operating systems, attends training and meetings, and reports incidents or unsafe conditions to management. The position requires standing and walking for extended periods, frequent bending and reaching, and the ability to lift and carry supplies, trays, and glassware up to 50 pounds if applicable. Work takes place inside the hotel bar, with outdoor work possible if needed.

Requirements

• Previous bartending experience; hotel or upscale-environment experience is preferred.
• Strong mixology skills and familiarity with a wide range of cocktails and beverages.
• High school education or equivalent.
• TABC and Food Handler certificates.
• Excellent verbal and written communication, interpersonal, and organizational skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Professional appearance and demeanor; courteous behavior with guests and coworkers.
• Ability to multitask in a fast-paced environment, manage time effectively, solve problems, and maintain attention to detail.
• Composure and patience under pressure, including professionalism when handling difficult customers or complaints.
• Ability to work effectively as part of a team.
• Ability to stand and walk for extended periods on tile, wood flooring, carpet, and concrete.
• Frequent bending, reaching, and light lifting; ability to lift and carry trays, glassware, and supplies up to 50 pounds if applicable.
• Ability to use stairs daily and elevators occasionally.
• Comfort using the Paycom app or computers to complete training.
• Ability to work indoors at the hotel bar and outdoors if needed.

Responsibilities

• Prepare beverage mixers and drinks according to recipes and serve alcoholic and non-alcoholic beverages to guests.
• Welcome guests, take accurate orders, make recommendations, learn guest preferences, and provide personalized, timely service.
• Promote and upsell liquor and food offerings.
• Remain present at the bar to assist guests and prepare for guest requests.
• Know liquor types, drink recipes and prices, appropriate glassware, and garnishes.
• Follow procedures for identifying suspected minors and handling intoxicated customers, in compliance with local and state alcohol-service laws.
• Use the POS tablet and other technology to enter orders and modifiers, manage transfers and voids, apply discounts, process payments, and close checks accurately.
• Follow payment-handling, bank, discount, and tip policies, and protect guest payment information in accordance with security and privacy procedures.
• Keep work areas clean, organized, and ready for service; ensure bar seating and tables are clean and properly set.
• Maintain hotel equipment in proper working condition and help maintain the ambience of the hotel and bars.
• Follow opening, shift, and closing procedures; assist with bar setup and breakdown and complete a checklist each shift.
• Maintain regular attendance and perform other duties assigned by the supervisor.
• Attend ongoing training, monthly Food and Beverage meetings, and mandatory meetings and trainings; rehearse service standards and learn Hotel Core 18 Standards.
• Collaborate with hotel departments and communicate with management and other teams using ALICE, tablets, radios, and other hotel communication tools.
• Monitor and respond appropriately to assigned ALICE tasks, messages, and service requests.
• Report incidents, accidents, and unsafe conditions immediately to management.
• Wear required non-slip footwear and comply with Valencia Hotel Group standards and regulations.
• Communicate effectively and contribute positively to the department team.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Paid time off
• Paid community service days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED