Bartender/Server

Hilton Garden Inn Cincinnati/West Chester•West Chester Township, OH

2d•$11 - $13

About The Position

The Bartender/Server crafts and serves beverages and provides dining room and room service to guests, ensuring interactions reflect Ivy Hospitality’s standards of quality and hospitality. The role requires knowledge of drink preparation, adherence to health and safety requirements and alcohol-service laws, and the ability to provide a welcoming, professional experience. The position is listed as 1–2 shifts per week, from 4:30 p.m. to 10:30 p.m. Pay is $11.00–$13.00 plus tips, based on experience and qualifications. The role also involves bar setup and upkeep, inventory and restocking, accurate order and payment processing, shift reporting, and communication with other departments. The associate may attend hotel operations meetings, complete required training, and perform additional duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits eligibility depends on employment status, with full details shared during the first 30 days. Ivy Hospitality is an equal opportunity employer, participates in E-Verify, and requires applicants to be at least 18 years old.

Requirements

At least one year of high-volume bar service experience.
Strong knowledge of drink preparation and health standards.
Excellent verbal and written communication skills.
Ability to operate bar-related equipment, including coffee makers and cash terminals.
Ability to work in varying temperatures and environments, including freezers and kitchens.
Ability to stand and move for extended periods, lift up to 75 pounds, and maneuver in confined spaces.
Flexibility to work varying schedules based on hotel business needs.
Applicants must be at least 18 years old.

Nice To Haves

High school diploma or equivalent education preferred.

Responsibilities

Prepare and serve beverages to guests and servers in a timely, efficient, and friendly manner.
Follow established recipes and measuring systems to ensure consistent drink quality.
Comply with federal, state, and local alcohol-service laws, particularly regarding minors and intoxicated patrons.
Act as cashier for servers when needed and handle transactions accurately and with integrity.
Prepare garnishes, set up the bar, and keep the bar area clean and organized.
Restock bar supplies and anticipate replenishment needs.
Conduct opening and closing spirit inventories and secure alcohol and financial transactions at the end of each shift.
Address special requests and guest complaints promptly and professionally.
Take and process dining room and room service orders accurately and present checks promptly.
Handle and secure keys properly and document maintenance issues.
Follow Health Department regulations and safety protocols.
Document transactions accurately and balance shift reports at the end of each shift.
Communicate effectively with other departments to support seamless service.
Follow company work rules, procedures, policies, and the associate handbook.
Conduct guest interactions courteously and professionally in line with company standards.
Participate in daily hotel operations meetings and contribute to hotel strategy.
Perform additional duties assigned by the General Manager in support of hotel operations.
Attend required training sessions and meetings.