Bartender/Server

Hilton Garden Inn Cincinnati/West Chester•West Chester Township, OH

About The Position

The Bartender/Server crafts beverages and provides excellent guest service in keeping with Ivy Hospitality’s standards for quality and hospitality. The role requires strong drink-preparation knowledge, attention to health and safety standards, and the ability to create a welcoming atmosphere. The position is scheduled for 1–2 shifts per week, from 4:30 PM to 10:30 PM, and reports to the Food and Beverage Manager / General Manager. Pay is $11.00–$13.00 plus tips, based on experience and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

At least one year of high-volume bar service experience.
Strong knowledge of drink preparation and health standards.
Excellent verbal and written communication skills.
Ability to operate bar-related equipment, including coffee makers and cash terminals.
Ability to work in varying temperatures and environments, including freezers and kitchens.
Ability to stand and move for extended periods, lift up to 75 pounds, and maneuver in confined spaces.
Flexibility to work varying schedules based on hotel business needs.
Applicants must be at least 18 years old; Ivy Hospitality does not hire minors.

Nice To Haves

High school diploma or equivalent education preferred.

Responsibilities

Prepare and serve beverages for guests and servers in a timely, efficient, and friendly manner.
Follow precise recipes and established measuring systems to ensure consistent drink quality.
Comply with applicable federal, state, and local alcohol-service laws, particularly those concerning minors and intoxicated patrons.
Act as cashier for servers when necessary and handle transactions accurately and with integrity.
Prepare garnishes, set up the bar, and maintain a clean and organized bar area.
Restock bar supplies and anticipate replenishment needs.
Conduct opening and closing spirits inventories and secure alcohol and financial transactions at the end of each shift.
Handle special requests and guest complaints promptly and professionally.
Accurately take and process dining-room and room-service orders and present checks promptly.
Properly handle and secure keys and document maintenance issues.
Follow Health Department regulations and safety protocols.
Document transactions accurately and balance shift reports at the end of each shift.
Communicate effectively with other departments to support seamless service delivery.
Follow company work rules, procedures, and policies, including those in the associate handbook.
Conduct guest interactions courteously and professionally in accordance with company standards.
Participate in daily hotel operations meetings and contribute to overall hotel strategy.
Perform additional duties as assigned by the General Manager to support hotel operations.
Attend required training sessions and meetings.