Bartender/Cocktail Server

Buffalo Run Casino & ResortMiami, OK
Onsite

About The Position

The Bartender/Cocktail Server ensures safe, efficient, and courteous beverage services to guests. This role involves following all alcohol sale and distribution policies, becoming knowledgeable of menu items, and maintaining bar supplies and alcohol inventory. The position requires providing excellent guest service, verifying legal age for alcohol purchases, serving drinks, and ensuring guest satisfaction and safety. Additionally, the role includes monitoring guests for signs of intoxication, communicating concerns to the Bar Manager, informing guests about casino events and promotions, processing payments, operating a point of sale system, and maintaining a clean and organized bar area. The Bartender/Cocktail Server is also responsible for restocking the bar, complying with tip reporting and Title 31 requirements, and obtaining necessary licenses.

Requirements

  • Must be at least 21 years old.
  • Requires prior bartending experience.
  • Requires Oklahoma Liquor License.
  • Requires Food Handler’s Permit.
  • Must be able to obtain and maintain the required Gaming License.
  • Requires problem solving skills.
  • Ability to communicate effectively.
  • Prolonged walking, stooping, or bending.
  • Lifting or carrying up to 50 pounds daily.

Responsibilities

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other team members, customers, and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations.
  • Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of employment.
  • Adhere to all work rules, policies & procedures, and safety standards.
  • Ensure safe, efficient, and courteous beverage services to guests.
  • Follow all alcohol sale and distribution policies, ordinances, and regulations.
  • Become knowledgeable of all menu items.
  • Maintain sufficient inventory of all bar supplies and alcohol.
  • Comply with ABLE Commission rules, and alcohol sale & distribution procedures.
  • Assist in ensuring sufficient inventory of all bar supplies and alcohol.
  • Provide courteous and efficient guest services.
  • Verify legal age (21) of guests ordering alcohol.
  • Serve beer, wines, and other drinks as needed.
  • Ensure the highest standards of guest satisfaction and safety.
  • Monitor the behaviors and actions of guests consuming alcohol and observe for signs of intoxication.
  • Comply with departmental policies and procedures when restricting alcohol sales to guests.
  • Communicate all concerns and guest complaints to the Bar Manager.
  • Become familiar with casino events and promotions in order to accurately inform guests.
  • Accept payments and operate point of sale system to track orders and record sales.
  • Secure all monies in a locked bank bag and be responsible for maintaining zero balance at the end of shift.
  • Operate point of sale system to track orders and record sales.
  • Ensure the bar area is clean and organized.
  • Restock bar as needed and in the absence of the barback.
  • Comply with tip reporting procedures and Title 31 requirements.
  • Obtain and maintain a liquor license, gaming license, and food handler’s permit.
  • Perform other duties as assigned.
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