Barista

Sterling Hospitality•Atlanta, GA

About The Position

The Barista provides guests with a warm, friendly, cheerful, and genuine experience through exceptional service and hospitality. The role includes preparing made-to-order coffees and breakfast accompaniments, operating the POS system and handling payments, maintaining beverage and condiment stations, stocking displays, cleaning assigned areas and equipment, following food safety and sanitation practices, and completing opening and closing procedures. Additional hours may be scheduled based on client and catering needs.

Requirements

  • Preferred: 1 year of high-volume barista experience.
  • Preferred: 1 year of customer service or food service industry experience.
  • Preferred: High school diploma or equivalent.
  • Early availability Monday through Friday, beginning at 5:30 a.m.
  • Ability to safely and efficiently operate a POS system, telephone, and coffee/tea machine.
  • Ability to follow cash-handling, sanitation, hygiene, health, and food-storage procedures.

Nice To Haves

  • One year of high-volume Barista experience.
  • One year of customer service or food service industry experience.
  • High school diploma or equivalent.
  • Early availability Monday through Friday beginning at 5:30 a.m.

Responsibilities

  • Arrive on time and dressed in full uniform.
  • Follow opening and closing procedures, including cashier procedures and preparing for the next day's opening.
  • Count the bank before and after service and ensure the cash drawer is ready before opening.
  • Attend pre-shift meetings and check out with the Manager on Duty before clocking out.
  • Answer the phone courteously using the company's phone etiquette guidelines.
  • Greet guests warmly and provide friendly, exceptional service.
  • Prepare coffees to order and set out breakfast condiments, cream, trays, plastic ware, and napkins.
  • Maintain assigned temperature logs, including cooler and freezer logs.
  • Enter menu items accurately into the POS system and complete sales transactions using approved payment methods; count money and provide accurate change when applicable.
  • Maintain, refill, clean, and keep beverage, cashier, and condiment stations neat, including coffee and drink equipment.
  • Ensure signage is correctly displayed for breakfast and lunch service.
  • Clean cashier and beverage stations, dining room tables, and other assigned areas according to the cleaning schedule.
  • Stock and front beverage coolers, cereal displays, snacks, chips, and “Up for Grabs” items before the end of the shift.
  • Assist the back of house with necessary cleaning, mopping, and closing tasks.
  • Follow sanitation, personal hygiene, health, and food storage standards, including labeling, dating, and rotating items where required.
  • Safely and efficiently operate the POS system, telephone, and coffee/tea machine.
  • Follow Sterling Culinary Management Cash Handling Procedures.
  • Be available for additional hours based on client and catering needs.

Benefits

  • Paid vacation.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Shift meals provided.
  • Uniforms provided.
  • No weekends, nights, or holidays.
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