Barista - PT

Barnes & Noble•Tucson, AZ

2d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role also supports attractive café presentation and efficient operations, including stocking deliveries, tidying the bake case and dining area, and providing quick, friendly, professional service at the register. Baristas are expected to be positive, reliable, considerate, willing to learn, and enthusiastic about the work. The role requires learning and performing café operations such as using registers and other technology, merchandising and maintaining café and retail fixtures, preparing food and drinks accurately, receiving and stocking deliveries, completing cleaning tasks, and following FIFO and product-dating practices. Baristas may also support the bookfloor team and are expected to follow loss-prevention procedures and seek support for theft or other problematic behavior. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. A Barista may work at other stores when able and when needed to support the wider Cluster. With experience, Baristas build knowledge of café beverages, bakery and savory items, gifting, promotions, customization recommendations, café retail options, training tools, and safety, hygiene, and sanitation procedures. As skills develop, the expected next career step is Senior Barista. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including filling scheduling gaps.
Bring a positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful with customers and consistently willing to assist them.
Show aptitude and willingness to learn new skills and acquire knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical activity that includes prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café presentation and cleanliness, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly using recipe guides, product specification sheets, and other available resources.
Complete daily and weekly café cleaning tasks during the shift.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Build product knowledge and use it to make customer recommendations, support sales objectives, and promote café products and offers.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefit (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)