Barista - PT

Barnes & Noble•Roseville, MN

14d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the bookstore Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive, clean, and efficiently run Café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and serving customers promptly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in café operations and are expected to develop proficiency in using store technology, merchandising, register operations, receiving and stocking deliveries, food and drink preparation, cleaning, FIFO and product-dating practices, and loss prevention and de-escalation procedures. They may also support the bookfloor team and other stores in the wider Cluster when able and needed. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. They use this knowledge to maintain appealing product presentation and support sales objectives. Employees who demonstrate mastery of the role’s skills are expected to advance to the next career step, Senior Barista. The role requires prolonged standing, repetitive bending, lifting, and considerable walking. The hourly rate starts at $14.00, depending on experience, seniority, location, and other factors permitted by law.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Bring a positive, energetic, dependable, and willing approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop proficiency in café merchandising, register operations, food and drink preparation, stocking, cleaning, FIFO, product dating, and loss prevention procedures.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and considerable walking.
Enjoy working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide quick, friendly, and professional customer service at the register.
Maintain an attractive, clean, and efficiently operating Café, including the bakes case, counter, retail fixtures, and dining area.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly, using recipe guides, product specifications, and other available resources.
Carry out daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation standards.
Apply First In First Out (FIFO) practices and consistently date products correctly.
Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
Follow loss prevention procedures, identify theft and problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of café products, promotions, customization options, and retail offerings, and use it to maintain appealing displays and support sales objectives.
Use café training tools appropriately and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week