Barista - PT

Barnes & Noble•Clifton, NJ

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive, clean presentation; stocking deliveries; tidying the bake case and dining area; and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility to support scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position involves mastering café operational skills and, with experience, building product knowledge and contributing to merchandising, promotions, sales objectives, and customer recommendations. The role may also involve supporting the bookfloor team and other stores in the wider Cluster when needed and when the employee is able. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. As employees develop mastery of the role’s skills, they are expected to advance along the career path to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate attitude toward colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the counter, retail fixtures, bake case, and dining area.
Operate registers quickly, reliably, and professionally.
Support receiving and unpacking deliveries, then stock products accurately and efficiently.
Prepare food and beverages accurately, using recipe guides, product specification sheets, and other available resources.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products correctly and consistently.
Support the bookfloor team when needed and, when able, assist other stores in the wider Cluster.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support when needed.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to maintain appealing presentation.
Communicate sales objectives, new limited-time offer items, and café promotions to customers and colleagues.
Recommend effective food and beverage customizations to customers.
Use café training tools and apply café safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)